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Our Portable Generator Hire FAQs
Looking for extra information about Chippindale and our generator hire? Here are some of our frequently asked questions, but if there's anything else you need to know, you can also speak to one of our expert team members.
01 What is the process for your generator hire?
Once you have decided between our generators for hire, click the “Enquire Now” button next to the product. Then you can fill out the form and a member of our sales team will be in touch to discuss your enquiry. If you'd prefer to speak to a member of our team about hiring a generator, then you can call us on 01135194185 or visit one of our depots in the North of England.
Once you are in contact with a member of our team, we will discuss what you need the generator for and whether or not this is the right machine for you. We have both petrol and diesel-powered generators for hire that will help produce enough electricity for your needs. If you are unsure of the voltage you need from our machinery, we will be able to help you with picking the right one. Also, if you require more machinery other than our portable generators, we will be happy to include those other machines and equipment during the hiring process.
Once you have chosen a generator from what we have in stock, we will arrange a date for when we can deliver it to your site. We can also start the account setup:
If you’re a new customer, you will need to fill out an account setup form. We will also require your ‘hired-in plant insurance’ or if you don’t have it, we can arrange HireSecure cover for an additional 20% charge. This process usually takes 1-2 days.
We will then discuss the final details of your hire and appoint an account manager who will know every detail of your project, and will be available to help with any requirements throughout your hire process.
Before our portable generators are delivered to you, we make sure that they are in the best condition possible, causing no delays to your project. We will then deliver everything to site on the agreed date. We don’t want to put any pressure on return dates either, that is why you will have our portable generators for hire until your project is finished.
We can provide ‘live-hire’ reports throughout your hire process, along with other easy reporting and invoicing features, if they would be useful. We usually find that these features are particularly helpful for larger construction projects.
Once you have contacted us to say you are finished, we will then pick up the equipment from you. A charge won't be made until we have heard you are fully satisfied with the product, after which we will invoice accordingly and look forward to working with you again in the future!
02 What makes Chippindale different to other hire companies?
Wilfred Chippindale founded the business in 1949 with just £100 and opened his first depot in Leeds. Despite many ups and downs from 1949 however, 2004 was the start of our rapid growth. We are one of the largest plant hire companies in the UK, with 8 depots spread across the north of England.
Not only do we provide top-quality machinery but we also pride ourselves on our customer service. As a family-run business, customer satisfaction is very important to us. That is why we get you to complete a debrief once we have picked up the hired generators, ensuring you are completely satisfied with the product and service you have received throughout the customer journey.
80% of our machinery has tier 5 engines that are ready to go whenever you need them. Site safety is an absolute must now which is why once our products have returned to the depots, the assessment is then completed to make sure they are safe to use. Along with customer satisfaction, we also want to give you the best machinery in the business. That is why we have Stephill generators for hire, to ensure you have high-quality equipment for whatever your needs are.
03 What generators are available for hire?
We have both diesel & petrol powered generators that provide different kilo-volt amps outputs. All our generators are from industry leaders Stephill or Honda; we range from compact 2.7kVa generators all the way up to super silenced 6kVa generators for more demanding worksites. So whether you need a powerful genny to run a full suite of equipment on or a smaller portable generator for quickly moving around your construction site, we have the generator for you.
04 What companies do you work with?
We provide some of the highest standards of machinery in our hire fleet division. We work alongside companies such as Belle Group, Epiroc, Mecalac, Atlas Copco, BOMAG, STIHL, STEPHILL, JCB, Manitou, Volvo and much more.
We are a well-established award-winning company in the plant hire and sales industry; who has seen back to back dealer of the year awards along with multiple growth awards, down to our customer-focused approach to business. We’re also proud to maintain high levels of annual investment into our plant hire fleet to ensure we have the latest and best equipment, with 100s of new fleet additions added each year including excavators, telehandlers, site cabins, rollers and dumpers all from the best world's market leading manufacturers.